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Whether you’re considering a new path for your career at PNC,
or looking for other ways to make an impact, there’s a role for you here.

Career crossroads

The Career Crossroads series highlights stories from the thousands of PNC employees who move into new roles within PNC every year.

Shana Peterson-Sheptak: ‘Be Brave’ When Seeking Opportunities and Feedback

Head of Business Banking Shana Peterson-Sheptak stresses being accountable for one’s career as the key to success.

Samreen Malik: Have a Voice for Yourself

Healthcare Banking’s Samreen Malik uses PNC’s education benefit and EBRGs to grow and develop.

Daniel Morales: ‘Be Proactive to Drive Your Development’

Daniel Morales of Corporate Communications has leveraged transferrable skills to grow his career.

Jennifer Makowski: ‘Hard Work Pays Off’

Jennifer Makowski of Realty Services says it’s critical to put a great deal of energy into your current job, which can lead to future roles.

Brooke Dowe: ‘Play to Your Strengths’

Ohio employee Brooke Dowe shares advice on how to build a successful career.

Rey Ocañas: Leader Believes in the Power of Relationships

Head of Community Development Banking Rey Ocañas focuses on building trust with his team.

Mike Bickers: Focus on Being the Best You Can Be

Detroit and Southeast Michigan Regional President Mike Bickers offers his keys to achieving career success.

Josh Stewart: ‘I Expected to Be at PNC for 6 Months’

…Now, Nearly 20 Years Later…
Pittsburgh employee Josh Stewart shares his long PNC journey from Customer Care Center to Human Resources

Wayne Heard: ‘PNC Was Where I Needed to Be’

Louisville employee Wayne Heard’s transferrable skills brought him from government to financial services

Yadira Medina: Don’t Be Afraid, and Don’t Second-Guess Yourself

San Antonio employee Yadira Medina takes charge of her career – with a little help from her friends.

Elizabeth Dobers: Look at ‘Impossible’ as ‘I’m Possible’

Birmingham employee Elizabeth Dobers believes in transparency, fun and getting involved at work.

Carol Tercek: Speak Up and Don’t Give Up

Pittsburgh employee Carol Tercek put in the work needed to grow her PNC career.

Theo Shomsky: Commitment to Learning Drives Career Growth

Theo Shomsky, an employee from State College, Pennsylvania, is an iLearn superuser.

Tony Moraga: ‘Follow Your Curiosity’ to Grow Your Career

Tony Moraga, former BBVA USA employee, is passionate about learning and development.

Ada Gardner: Make Yourself Marketable

By owning her development, Atlanta employee Ada Gardner drives her career forward.

James Coleman: Get Out of Your Comfort Zone

Detroit employee James Coleman’s focus on development drives his career success.

Nelson Cooper: The Benefits of Getting Outside Your Comfort Zone

Pittsburgh employee Nelson Cooper says networking and EBRG involvement have enhanced his career.

Brandy Alexander: Constantly Learning and Constantly Being Challenged

Overland Park employee Brandy Alexander has grown from an intern to a manager.

Jose Castillo Diaz: First Believe in Yourself

West Palm Beach employee Jose Castillo Diaz has grown his career and found success at PNC.


Enjoy where you work. Love where you live.

Whether working from home or in different parts of the country, exploring new roles within PNC can take you to new places.

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Career Advisor

The Career Advisor team is here to help you make the most of your potential within our talent-focused culture. Check out the PNC Career Center in Workday for more information on Career Advisors.

I would recommend that all employees use this service. I am so glad I tried it out because I really feel like I know what to do to advance my career now. I felt so stuck and unsure and this really has helped me get the guidance I needed. I would suggest every employee take this at the 1 year mark. I wish I had.

My career advisor was very knowledgeable in resources available to me. She provided me with some great ideas on how to improve my resume and help it stick out from the competition when recruiters are reviewing it and also brainstorming on what future positions I can look into, in order to land my dream job at PNC. I would gladly work with the career advisors in the future.

This was a great one-stop service to find out more about available tools and how to use them, and get advice on my particular career situation and know there are answers out there.

I would use Career Advisor again because it helped in finding the right places and tools to make my advancement goals more achievable.

I think that the Career Advisor offers a lot to help you develop your career and not to be afraid to move forward in different areas of the bank. They guide you in the right direction.

I thought the overall experience, from start to finish, was very professional, organized and educational. I gained a lot out of it – including being introduced to many tools that were at my fingertips that I didn’t have knowledge of.

It’s a beneficial tool if you are really committed to growth within the organization. I now understand the career path and have options that I did not expect to have.

My career advisor was thorough and showed me details of tools that I was unaware were available to me. She really expanded on the basics and showed me how to get the most out of the available resources.

This is what I needed my whole career. I’ve been here for 6 years and never even knew this service existed. I think everyone should utilize this service!


Don’t put all your eggs in one basket. It’s ok to interview for multiple positions.

Amanda M. | Technology Recruiter

Always review your resume to ensure it highlights the skills, competencies, and experience listed in the posting.

Sheila S. | Customer Care Center Recruiter

During an interview, highlight your professional accomplishments and how they benefited the organization or others around you.

Aaron M. | AMG Recruiter

Be sure to proofread your resume prior to applying for a job. Your resume is the best way to make a great first impression.
Michelle O. | Operations Recruiter
Always review your resume to ensure it highlights the skills, competencies, and experience listed in the posting.
Sheila S. | Customer Care Center Recruiter
During an interview, highlight your professional accomplishments and how they benefited the organization or others around you.
Aaron M. | AMG Recruiter


Open to all PNC employees seeking both personal and professional growth, every Employee Business Resource Group (EBRG) offers opportunities to network, communicate, and learn from like-minded individuals. Interested in joining an EBRG? Visit the D&I Employee Business Resource Group site to learn more.


For Frequently Asked Questions related to the hiring process of internal candidates, please visit the FAQs on our

If you have additional questions not covered by the FAQs, please contact the HR Service Center at

Want to jump start your career? PNC is excited to announce our new education benefit designed to help YOU work on YOU. Tap into your potential through education and advance your career. Learn more